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Refund and Return Policy
Last Updated: January 6, 2024
1. Returns
We want you to be completely satisfied with your purchase from The Graphic Coven. If for any reason you are not satisfied, you may return the item within 30 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, a credit will be automatically applied to your original method of payment within 10 business days.
If you haven't received a refund after the specified period, please contact us at thegraphiccoven@gmail.com.
3. Exchanges
We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, please contact us at thegraphiccoven@gmail.com.
4. Return Shipping
To return your product, please mail it to:
The Graphic Coven
604 Melody Lane
Charleston, WV 25313
United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Sale Items
Sale items are non-refundable.
6. Contact Me
If you have any questions about our refund and return policy, please contact me at thegraphiccoven@gmail.com.
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